Utility Shut Off Scams
Loveland Water and Power has received a number of reports from both businesses and residents of a telephone scam.
A telephone caller poses as a Loveland Water and Power employee. The caller threatens to shut off the customer’s power unless an immediate payment is made. In many cases, the customer is told to use a pre-paid debit card, or a money transfer service.
Customers who have concerns about callers claiming to represent Loveland Water and Power should hang up and dial (970) 962-2111 to reach Utility Billing directly. Customers are reminded to never give out personal or financial information to an unsolicited caller.
For more information on City established payment options, visit: cityofloveland.org/utilitybilling.