Welcome to Utility Billing!

Administrative Office:
500 East Third Street, Suite 100 
Loveland, CO 80537
Phone: (970) 962-2111
Fax: (970) 962-2902
Email: UtilityBilling@cityofloveland.org

Hours of Operation: Mon. - Thurs. 8AM-5PM & Fri. 8:30AM-5PM

Delinquent Disconnection and Reconnection Change

In a continuing effort to improve efficiency of operations and improve safety for city personnel, the Revenue Division contracted with Utility Sales and Service (USS) to perform the disconnections and reconnections for delinquent utility accounts.  

USS vehicles have a sign identifying them as part of the City’s team. Personnel have shirts with the USS name, and personnel wear a photo identification badge noting them as a City contractor.

If you have questions, please call Utility Billing at 970-962-2111.

Who Are We?

The Utility Billing Division provides accurate, timely utility bills to over 38,000 accounts each month. We respond to utility customer’s requests for connects and disconnects of City utility service, billing questions and requests, delinquency and collection-related issues, and process utility bill payments.

If you have questions, please call Utility Billing at 970-962-2111.

Water & Power Information:

Loveland Water and Power is a municipally owned utility providing Loveland customers power, water and wastewater utility services. Our vision is to be recognized by the community for excellence and integrity in providing long-term customer satisfaction and reliable service.

Learn when you use the most: Find out how your usage changes throughout the year, and how it compares to similar homes and weather: https://lwp.opower.com

Learn about energy efficiency and water conservation programs in Loveland by clicking here.

Trash, Recycling and Yard Debris Collection

The City of Loveland provides curbside collection of Trash, Recycling and Yard Debris for residents. The Recycle Cart is collected bi-weekly and is funded out of a monthly, universal City fee on the City of Loveland utility bill. Yard Debris is collected weekly, April – November, for an additional monthly fee. The Trash service is volume based, with four cart sizes to choose from, and billed based on what size you choose. For cart sizes and more information about these and other services click here.