Welcome to Utility Billing!

Administrative Office:
500 East Third Street, Suite 100 
Loveland, CO 80537
Phone: (970) 962-2111
Fax: (970) 962-2902
Email: UtilityBilling@cityofloveland.org

Hours of Operation: Mon. - Thurs. 8AM-5PM & Fri. 8:30AM-5PM

Delinquent Disconnection and Reconnection Change

In a continuing effort to improve efficiency of operations and improve safety for city personnel, the Revenue Division contracted with Utility Sales and Service (USS) to perform the disconnections and reconnections for delinquent utility accounts.  

USS vehicles have a sign identifying them as part of the City’s team. Personnel have shirts with the USS name, and personnel wear a photo identification badge noting them as a City contractor.

If you have questions, please call Utility Billing at 970-962-2111.

Who Are We?

The Utility Billing Division provides accurate, timely utility bills to over 38,000 accounts each month. We respond to utility customer’s requests for connects and disconnects of City utility service, billing questions and requests, delinquency and collection-related issues, and process utility bill payments.

If you have questions, please call Utility Billing at 970-962-2111.

Water & Power Information:

Learn when you use the most: Find out how your usage changes throughout the year, and how it compares to similar homes and weather: https://lwp.opower.com

Learn about energy efficiency and water conservation programs in Loveland: http://www.cityofloveland.org/index.aspx?page=201