Professional Standards

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The Loveland Police Department has a Professional Standards Unit (PSU) that operates under the supervision of a Deputy Chief assigned to the Chief of Police. In addition to the Administrative Sergeant, the unit is staffed by one Sergeant responsible for Personnel and Training, and a CALEA Accreditation Manager. PSU is responsible for the following activities:

  • Coordinate compliments and complaints 
  • Conduct hiring, recruitment, and promotional exams
  • Coordinate all Department in-service and external training
  • Maintain CALEA Accreditation standards
  • Conduct unit audits/staff inspections

Loveland Police Department Mission/Values 

Compliments & Complaints:

The Loveland Police Department is committed to providing the best service possible to our citizens. There are times that our employees, policy and procedures are outstanding but, unfortunately, there may be situations in which individuals believe that the actions taken by an employee were or that Loveland Police Department policy and procedure is inappropriate. In either situation, the individual(s) involved may want to submit a compliment or a complaint with the Department. 

View the Compliments and Complaints Brochure for more information.

Click to electronically submit a compliment or complaint online.

Access a digital copy of the Compliment/Complaint Form.


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