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Loveland is a great place to live and to do business. Here you can find information on utility programs, rates, events, promotions, and more. Thank you for visiting and if you have questions after viewing these pages, please call our offices at (970) 962-3000. We are here to serve you!

CSR

DON'T FALL VICTIM TO SCAMS


Scams are an ongoing nuisance that get more sophisticated every day. We want to help protect you by providing these warning signs.

PAY-NOW-OR-ELSE SCHEME

You receive a call from someone telling you that your utilities will be cut off that day (sometimes within the hour) if you don’t pay now. LWP will never ask businesses who have delinquent accounts to pay immediately “or else.” Businesses with delinquent accounts will receive notices in the mail well in advance - never just a single notification one hour before disconnection.

PERSONAL INFORMATION REQUESTS

The caller asks for personal information, like a social security number. LWP never calls businesses asking for this type of information.

PAY OVER THE PHONE

They ask you to pay with a prepaid debit card or your personal bank card over the phone. LWP will not call a business asking for a payment over the phone, nor do we ask for prepaid debit cards.

VISITS FOR INFORMATION OR PAYMENT

They show up at your doorstep asking for personal information or payment. LWP employees will never come to your business asking for personal information or payment of any kind.

Also be aware that some scammers have the ability to make a LWP number appear on your caller ID. Don't let that fool you.

If you suspect a scammer is on the phone or at your door, reach the City's Utility Billing department directly by calling (970) 962-2111.

For information on the City's standard utility payment options, go to www.cityofloveland.org/utilitybilling.

Gear

Efficiency Works Business: The most sustainable way to use energy is to use as little as necessary to meet your needs. With this in mind, Efficiency Works Business offers assistance to help you save energy, save money and protect the environment.

Key Points: Sign up for our monthly newsletter to stay in touch! Look forward to news and updates for our business customers, delivered conveniently to your inbox.

Do I need a grease trap and grease interceptor? How is the grease trap or interceptor size determined? Find the answers to these questions and more!

     

    Contact us: Pay My Utility bill:  Connect with us:

    Loveland Water and Power
    200 North Wilson Avenue
    Loveland, CO 80538
    970-962-3000

    Phone: 970-962-2111
    Online

    Mail/In Person

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