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Report A Water, Wastewater or Power Concern

This page was developed to provide Loveland customers with the convenience of reporting minor water, wastewater and power issues via the internet. Loveland Water and Power is dedicated to providing the community with the highest level of service possible; however, sometimes issues may arise.

*Be advised that this is a non-emergency report which may not be handled immediately*




1. Check to see if others are without power.

2. If you are the only one without electricity, check your circuit breaker panel or fuse box. Note that in some homes or buildings, the main breaker is located near the electric meter. If the breakers are in the “on” position or the fuses are not burned out, you will need to call an electrician.

3. If others are without power, call 970-962-1043. When you call, be prepared to give your:

- Name

- Address

- Telephone Number

- And any information about the power outage

4. Learn more about how to be prepared for power outages.  

Report a Streetlight Outage LWP installs and maintains all street lighting within City limits. Please report a streetlight that is blinking, burned out, on during the day or making a loud buzzing noise. Be sure to note the exact location and the yellow, two digit pole number located on the streetlight pole. If you would like to report a streetlight outage call 970-962-3581 or report online.
Water Quality Concern LWP takes water quality very seriously and continuously strives to ensure safe, clean drinking water for our customers. If you have water quality concerns call 970-962-3000 or send us an email.
Utility Billing Concern The Utility Billing Division provides accurate, timely utility bills to over 38,000 accounts each month. They respond to utility customer’s requests for connects and disconnects of City utility service, billing questions and requests, delinquency and collection-related issues, and process utility bill payments. If you have utility billing concerns call 970-962-2111 or send us an email.
Other Utility Related Concerns  If you have any other utility related concern please, complete and submit this form.

Emergency Numbers
To report a life threatening emergency dial 911

Report a Power Outage: 970-663-1043

Report a Water/Sewer Break During Business Hours: 970-962-3720
Report a Water/Sewer Break After Hours and Holidays: 970-962-3456


Contact us: Pay My Utility bill:  Connect with us:

Loveland Water and Power
200 North Wilson Avenue
Loveland, CO 80538

Phone: 970-962-2111

Online / Mail / In Person

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