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  • Keep appliances away from water and always make sure your hands are dry when using them.
  • Make sure outlets near water sources have Ground Fault Circuit Interrupters (GFCIs) to shut off power in time to prevent serious injury. GFCIs should be used in bathrooms, garages, near kitchen sinks and outdoors. If your outlet has red and black "test" and "reset" buttons, it has a GFCI.
  • Repair or replace an appliance if the cord is frayed.
  • Childproof outlets.
  • Use extension cords wisely. Never exceed the cords' load rating.
  • Use three-pronged plugs only in three-pronged outlets.
  • Never remove a prong from three-pronged plugs – the third prong grounds electricity and is there for safety.


  • Pay attention to the location of all overhead power lines. Make sure to check for power lines in or near trees before trimming or pruning branches. Don't use pruning tools or ladders near power lines. Never try to remove a branch that is tangled or lying across a power line. For more information on tree trimming and disconnecting your service, please call (970) 962-3581. Always keep yourself and anything you're handling at least 10 feet away from overhead power lines.
  • Make sure you "Call Before you Dig" when putting in fence posts, planting trees, installing sprinkler systems or excavating for new construction. Call the Utility Notification Center at 1-800-922-1987 or 811.
  • Never sit on, play on or dig near pad-mounted transformers (four-foot-tall, green, metal boxes most often found in neighborhoods and parks). Never pry them open, they are locked for safety. If you find one that has been unlocked or damaged, call us immediately at (970) 663-1043.
  • Do not spray water on power lines, equipment or structures. A stream of water hitting a power line can create a path for electricity.
  • Never climb power poles, transmission towers or substation fences. If a tree is near a power line, do not build forts or climb in.
  • Fly kites far away from power lines. If a kite does get caught in a power line, release the string at once.
  • Take caution when decorating with holiday lights. Only use safety-tested lights that carry the "UL" label.
  • Do not use indoor lights outdoors and vice versa.
  • Turn off light displays before leaving home or going to bed.
  • Inspect and make sure decorative lights have no frayed wires, cracked sockets or connections that may cause a fire or electrical injury.
  • Do not overload electrical outlets with holiday lights.

Downed Power Line Safety:

  • If you spot a power line down, keep everyone out of the area. Call 911 and Loveland Water and Power at (970) 663-1043. Never try to move a downed power line.
  • Always assume a downed line is energized and dangerous. Touching a live line or anything near it, like a fence or a puddle, can cause electricity to flow through your body, resulting in serious injury or death.
  • Stay safe and stay away.
  • If an electric line falls on your car and you're inside it, stay inside until help arrives. You are safe from electrical shock as long as you're inside the vehicle. If you must escape due to a car fire, leap from the open vehicle with both feet together (and continue to hop away with both feet together) taking care to never touch the car once you've made contact with the ground. Warn others to stay clear of the vehicle until power company officials arrive.
  • Learn more about power outages - planning ahead and reporting an outage. 
 loveland water and power utility numbers
Main Switchboard: 970-962-3000 
To report a life threatening emergency dial: 911

Emergency Numbers:

  • Electric or power outages - call 24 hours per day: 970-663-1043
  • Water/Sewer breaks - during business hours: 970-962-3720
  • Water/Sewer breaks - after hours and holidays: 970-962-3456
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